Settings

The Settings page is where you connect FormFlow to your CRM and configure how submission data is mapped to your CRM’s fields.

CRM Integrations

Each supported CRM has its own tab. A Connected badge appears next to any CRM that has valid, active credentials saved.

Field	Description
Access Token	Your HubSpot Private App access token
Active	Toggle to enable or pause syncing for this integration

Actions:

Test Connection — Checks that your token is valid and shows a success or error message
Save — Saves your credentials and activates the integration
Configure Field Mappings — Opens the field mapping editor for HubSpot

Field	Description
Client ID	OAuth2 client ID from the Zoho API Console
Client Secret	OAuth2 client secret
Refresh Token	A long-lived refresh token obtained during OAuth authorization
Region	The Zoho data center your account uses: `com`, `eu`, `in`, `com.au`, `jp`, or `ca`
Active	Toggle to enable or pause syncing for this integration

Field	Description
API Key	Your Mailchimp API key
Audience ID	The ID of the Mailchimp Audience (list) you want contacts synced into
Active	Toggle to enable or pause syncing for this integration

The Field Mapping editor lets you control which form submission fields are sent to each CRM field.

In Settings, click Configure Field Mappings for a CRM
You’ll see two columns: Source field (from your submissions) and Target field (in the CRM)
Click Add Mapping to add a new row
Select the source field and the matching target field from the dropdowns
Repeat for each field you want to map
Click Save Mappings when done

Source fields are auto-detected from your recent submissions. Target fields are fetched live from your connected CRM.

Saving replaces all existing mappings for that CRM — the full mapping list is saved each time
If no mappings are configured, FormFlow sends all submission fields to the CRM using the original field names from your form
Click Remove next to any row to delete that mapping before saving